Westmoreland Salon Leader Andrea shares exciting news… “I love spreading the positivity!! Our Designer Minda at West sold $608 in BAH for the week last week!“
BIG congratulations Minda for your excellent Guest product education! Outstanding!
A big congratulations to Philip Pelusi Product Specialist Maggie @ SSC for this amazing product achievement!
We asked Maggie to share… “Just yesterday I sold the P2 HairRx X-treme Repair Spray to a longtime Philip Pelusi guest who had never bought products before. She was so thrilled because when we used it, she could notice an immediate difference in the strength of her hair!”
Outstanding guest education Maggie! Thank you and congratulations!!!
Siena Guest Services Manager Dana shares… “I want to gush about James and his guest experience from yesterday. As a new designer, sometimes selling products is difficult. James sold by being himself and sharing his love and knowledge with the guest. He now has a six month plan with the guest to achieve their goal while strengthening the hair for maximum potential. I am so proud and excited to see what his future holds with us.”
Siena New Talent Designer James shares… “I had a such a great experience with a guest today. She came in very concerned about the condition of her hair. After assessing, we came to the conclusion that her hair had taken quite a bit of damage from lightening over the years. So we did her roots and suggested a gloss for her ends to give her a more uniform look without further damaging her hair. We also performed a hair Spa Therapy Treatment and trimmed her dead ends. After seeing her for just one visit her hair was already looking so much healthier! We were both so pleased with the results she wanted to book out for the next six months and bought all of the products I suggested! The smile on her face at the end reminded me why I love what I do.“
Thank you and congratulations James! Your inspiring words truly go to the heart of the incredible effect Philip Pelusi Designers can have on our guests through consultation, education, services, products and most of all, heart! Thank you, Dana for sharing the amazing success of your amazing Designer! ~ Nikki
CRN Salon Leader Kris shares…
“So huge shout out to Tina!! She has been an amazing help to all of the cranberry team!!!! Thank you Tina for not only helping the new designers to grow, with volumetrics cutting and highlights!!!! But also helping guest services transition over to the new computer system.”
CRN Salon Leader Kris shares… “I just wanted to give a huge kudos to Crystal for organizing the front desk for the launch of the new computer program. We are so organized because of her. She has made today so smooth and easy for us!!!! So big shout out to Crystal!!! You are amazing!!!”
CRN Salon Leader Kris shares… “I thought this was amazing!!! Tayler and Maria decided to do specialized pricing!!!! They are doing so good, and their confidence is growing!!! I’m so proud of them!”
Dana shares…
“I wanted to share that the Siena Desk is doing a fabulous job booking & educating healthy hair treatments over the phone. We have found that when the timing allows, a simple question of “how do you feel about the condition of your hair?” opens a discussion with the guest. We are then able to quickly and efficiently go over “this month’s special” of the Root to End Therapy Treatment.
The simple statement of “Healthy Hair starts with a healthy scalp” is proving to make a huge impact in getting guests interested in the service. We also have an intriguing display in our waiting area with bullet points about the service. While guests are waiting for their designer, the guest services team is able to suggest looking over the display. This helps the designer get the conversation going about scheduling future treatments.
It’s all about energetically informing the guest of their styling potential without being overbearing. Below is a little snip of what we’re using…”
Using powerful organic nutrition with Probiotic enzymes, it gently exfoliates the scalp to transform all hair textures and scalps. This super-charged intensive treatment helps deeply repair, hydrate & strengthen hair while nourishing and stimulating the scalp.
★ Color is protected ★
★ Strength is infused ★
★ Shine is restored ★
$45 = 30 minute service including a deep scalp massage.
Had to share the vibes at The Block lately! Our Team is enhancing and building their books like I’ve never seen before!! Not only are our numbers growing daily, we are having a lot of fun while growing! For the month of August, we are having a contest to focus on BAH and Enhancements.
Paige is taking the lead so far with BAH and Mickaela is taking the lead in Enhancements! Our Team LOVES a little friendly competition, so the vibe in here has been great!! We are so grateful and excited as well for our Grand Opening coming soon!!!!
I wanted to thank Southside Salon for welcoming me the way they have the past few Wednesdays. Working with Tracy, Breanna and Nikki has been such a great experience! Even after the first shift, I already felt like I worked there for years! They welcomed me with such positivity and big smiles and they are the most helpful crew to work with!
Even after 20 years of experience, the thought of working in another salon, other than your home salon, can be intimidating. In all honesty, the moment I walked in and was greeted with those huge smiles, it felt like my home salon!
Thank you ladies for making it such a fun, team driven and positive work experience! And a huge shoutout to Kristen for reaching out and welcoming me into her work family!
Just heard from Dani, she shares, “Huge shoutout to Regina! She created a game for the month of February for BAH. Each time you educate a product you receive a rose to put in these cute vases she made for our stations! The game is a hit and we had a lot of fun with it!! Here is the pic of the flowers! And of course, I’m sure you can tell by the amount of flowers this is Paige’s station! Her amount can’t even fit in the vase!!” All 3 of you are AMAZING!!!! Thank you, Dani for sending all of this, thank you Regina for your smart and super creative game to get products going, and thank you Paige for your amazing product education and inspiration! Way to go ladies! ~ Nikki